Welcome to Niadoun. By shopping with us, you agree to the following terms and conditions. Please take a moment to read them carefully.
Applicability
These terms and conditions apply to all agreements between Niadoun and you as our customer.
Any changes or exceptions must be confirmed by both parties in writing.
Products & Availability
- We offer a curated collection of elegant headscarves and accessories, as shown in our online store.
- Product availability may change without notice.
- We strive to ensure all product descriptions and images are accurate, but small differences or errors may occur.
Orders
- By placing an order, you confirm that you accept these terms and conditions.
- All orders depend on product availability.
- We may cancel or decline an order at our discretion (for example, in cases of suspected fraud or pricing errors).
- You’ll receive a confirmation email once your order is successfully placed.
Prices & Payment
- All prices are shown in euros (€) and include VAT unless stated otherwise.
- Payment is required at checkout unless otherwise agreed.
- We currently accept payments via iDEAL, Credit Card, and other secure methods shown at checkout.
Shipping & Delivery
- Delivery times vary depending on product availability and your location.
- While we do our best to meet the estimated delivery time, delays may occur due to reasons beyond our control (e.g., courier delays, customs).
- You will receive tracking information once your order ships.
Returns & Exchanges
- You have the right to return your order within 14 days of receiving it, without giving a reason.
- Items must be returned unused, unworn, and in original condition and packaging.
- Return shipping costs are the responsibility of the customer unless agreed otherwise.
- For more details, visit our Returns & Exchanges page.
Warranty
- All products come with the legal warranty required by Dutch law.
- If something is wrong with your product, contact us at info@niadoun.com and we’ll help you find a solution.
- Please note:
- We are not responsible for buttons or decorative elements that become detached through wear.
Liability
- Our liability is limited to the total purchase price of the product or service.
- We are not responsible for indirect or consequential damages (e.g., missed events, emotional loss, etc.).
Privacy
- We respect your privacy and protect your personal data in line with the General Data Protection Regulation (GDPR).
- For full details, please read our Privacy Policy.
Governing Law
- These terms and any disputes related to them are governed by Dutch law.
- Any legal matters will be handled by the competent courts in the Netherlands.
Contact Us
Have questions? We’re happy to help.
📧 Email: info@niadoun.com
Thank you for choosing Niadoun.
With elegance, clarity, and care — always.